Secure Transportation

  • Long Beach, CA, USA

White glove treatment is what we do. It’s who we are. A top-rated ground transportation company dedicated to ensuring an exceptional transportation experience that puts comfort, safety and timeliness first, we serve selective clients who demand only the best in transportation solutions. We sweat the small stuff — door-to-door — so you don’t have to.


Our diverse and reliable fleet features non-emergency medical vehicles, executive service vehicles for business travel and a variety of solutions for student transportation. At the intersection of impeccable service and unmatched excellence, you will always find Secure Transportation. It’s what drives us.

Secure Transportation San Francisco, CA, USA
Nov 06, 2019
Part time
Summary Description: Drivers should be courteous, friendly and be able to deliver excellent customer service to passengers in the SFO city limits area. Drivers must assist passengers getting in and out of the vehicle, and load/unload passengers in wheelchairs when and where necessary. Drivers must transport passengers to and from their designated shelter house locations or stations in a safe, efficient manner. Key Tasks and Responsibilities: Drivers must perform a pre-trip vehicle inspection on all vehicles assigned for the shift; Drivers must also perform a pre-trip inspection on all vehicle equipment such as wheelchair tie-down equipment, hydraulic wheelchair lift, and all safety belts; Drivers must ensure all safety regulations and precautions are followed as required by Federal safety regulations as well as company safety policies and procedures; Drivers must communicate with the local management team, the passengers, the company dispatch, and each local shelter house managers regarding operational issues or concerns they may encounter; Drivers must prepare and submit a daily driver’s log and vehicle inspection report(s) at the end of their shift. Drivers must perform daily general housekeeping to ensure a clean working vehicle and environment. Education & Training: High school graduate or GED equivalent is preferred but not required. A valid commercial driver’s license class A, B, or C CDL with passenger endorsement is required. A valid First Aid/CPR card is required. The company will provide First Aid/CPR training certification if necessary. Drivers must also have a current and valid DOT Medical Certificate card. Drivers must provide a current CA DMV driving history report printout with employment application. DMV report must be current and valid no more than thirty (30) days from the date of the application. Knowledge and Experience: Experience driving a passenger shuttle bus and driving passengers with special needs are a plus. Must have a driver’s license for at least five (5) years. No more than one (1) moving violation or one (1) ‘at fault’ accident in the last three (3) years. Applicants must be familiar with using cellular phones, a GPS/Navigation app in a cell phone, and familiarity with the general SFO city limits area. Core Competencies: Ideal candidates should be prompt, self-motivated, safe and responsible. They must have good communication skills and a positive attitude. They must be willing to go the extra mile in providing excellent customer service with safety at the core. Working Conditions : Drivers must be able to work in a fast pace environment inside the SFO city limits. The bus route runs weekdays Monday through Friday and weekends, including all holidays, from 6:00am to 10:00am for the morning shift and 2:00pm to 9:00pm for the afternoon shift. Applicants must pass a pre-employment drug/alcohol screening test, a breath alcohol screen test, and a DOT physical exam and a regular physical exam. Applicants must also pass an FBI/DOJ background check, an NSOPW and EPstaff background check. Applicants must successfully complete all company training(s). Full time employees are eligible for a comprehensive benefits package that includes vacation pay, sick pay, holiday pay, medical, dental, vision, and 401k. Physical Requirements: Applicants must be able to pass the physical exam(s) required, and be able to lift up to 100 LBS and push/pull up to 200 LBS. Must be able to bend from the waist, pivot from waist, and be able to move from a standing position to a kneeling position and back to standing. Secure Transportation is an Equal Opportunity and Affirmative Action employer
Secure Transportation Garden Grove, CA, USA
Nov 06, 2019
Full time
Secure Transportation, leader in the non-emergency medical transportation industry, with 30+ years providing excellent services, is hiring drivers with Class C for its Garden Grove operation. Summary Description Drivers should be courteous and friendly and be able to deliver excellent customer service. Drivers must provide a current K4 DMV printout when applying (Valid 30 days from application), must pass a pre-employment drug screen test, pass DOJ/FBI background check, pass physical exam, as well as pass DL51 (DOT Medical). Applicants available work hours must be flexible. Key Tasks and Responsibilities Drivers are responsible for pre-inspection check on all vehicles driving; assisting clients with a “through the door” service; making sure all wheelchairs or any other devices are tied down properly; drive clients to and from destinations in a safe manner; must be able to communicate with clients, dispatchers, and supervisors regarding concerns and/or issues. Education & Training High school graduate or GED equivalent is preferred but not required. Valid driver’s license, Class C or commercial driver’s license Class A or B with passenger endorsement. Valid CPR/First Aid card is preferred but not required. Knowledge and Experience Experienced driving corporate clients and paratransit vehicles are a plus. Must have a driver’s license for at least five (5) years. No more than one (1) moving violation or one (1) at fault accident in the last three (3) years. Applicants must be familiar with using cellular phones, and navigating around areas using a GPS. Core Competencies Ideal candidates should be self-motivated and responsible, have good communication skills, positive attitude and willing to go the extra mile. Working Conditions Drivers must be able to work in a fast pace environment. Must be able to assist clients getting in and out of the vehicle, as well as assist in transferring clients in and out of wheelchairs. We offer a comprehensive benefit packet that includes vacation, sick, holiday pay, health, dental, vision, life, and 401k for full time employees. Physical Requirements Driver must be able to past the physical. Lift to 100 LBS, push and pull up to 200 LBS, bend from the waist, pivot from waist, be able to move from a standing position to kneeling position back to standing. Driver must be able to pass the DL51 (DOT Medical) and maintain it. Secure Transportation is an Equal Opportunity and Affirmative Action employer.
Secure Transportation Long Beach, CA, USA
Nov 06, 2019
Full time
Summary Description Encounters data is essential for monitoring and measuring managed care quality, finance, utilization and compliancy with state and contractual requirements. It is a critical source of information for rate setting, HEDIS score and risk adjustment. The Encounter team is responsible for receiving, capturing, validating, tracking submission, reconciling response files and error correcting rejections of encounters data rendered to members. The Encounters Analyst will be supporting the Claims and Encounters business unit as the expert to review internal and external rejections, identify the root cause of the rejection, provide detailed analysis of the root cause, provide recommendations and error correction of data. A strong understanding of the system and state regulation to collect and validate data required to improve submission of encounters reporting is highly recommended. Key Tasks and Responsibilities: Manage and monitor encounters submission, acceptance, rejection and response file inventory. Evaluate and conduct root cause analysis of internal and external errors. Manage and maintain requirement changes to ensure system validation rules and edits are up-to-date. Monitor and track inventory progress; remediate issues, produce progress reports and communicate to executive team. Support the capturing and updating of required data elements in various Itineris modules. Provide monthly summary report to executive team. Define solution approach to implement business objectives. Formulate business analysis plan to define specific list of deliverables, milestones and timelines. Elicit and discover necessary information to process and remediate errors based on state regulations.  Support technical implementation by reviewing solution designs to ensure requirements meet contractual and state mandates. Education & Training: Required: High School Diploma or GED. Preferred: Bachelor Degree in Business, Health Administration, Computer Science or equivalent work experience. Knowledge and Experience:  1-3 years of Itineris experience.  Strong knowledge of Itineris trips, contact, 834 and reservation modules.  Microsoft Excel, Word, FileMaker. Core Competencies:  Strong written and verbal communication.  Exceptional analytical skills.  Ability to communication and make recommendation for organization process improvement.  Strong problem-solving skills. Working Conditions : This is a Full time hourly position. Benefits after 60 days include medical, dental, vision, voluntary life and 401(k) No travel is required. Physical Requirements:     This position requires working on a sitting position working on a computer and operating a keyboard and a mouse as well as other office equipment like phones and printers, and filing documents.
Secure Transportation Whittier, CA, USA
Oct 22, 2019
Full time
Secure Transportation, leader in the non-emergency medical transportation industry, with 30+ years providing excellent services, is hiring drivers with Class A/B drivers with passenger endorsement and Class C for its Whittier and Garden Grove operations. Summary Description Drivers should be courteous and friendly and be able to deliver excellent customer service. Drivers must provide a current H6 DMV printout when applying (Valid 30 days from application), must pass a pre-employment drug screen test, pass DOJ/FBI background check, pass physical exam, as well as pass DL51 (DOT Medical). Applicants available work hours must be flexible, part time to start with the opportunity for full time status. Key Tasks and Responsibilities Drivers are responsible for pre-inspection check on all vehicles driving; assisting clients with a “through the door” service; making sure all wheelchairs or any other devices are tied down properly; drive clients to and from destinations in a safe manner; must be able to communicate with clients, dispatchers, and supervisors regarding concerns and/or issues. Education & Training High school graduate or GED equivalent is preferred but not required. Valid driver’s license, Class C or commercial driver’s license Class A or B with passenger endorsement. Valid CPR/First Aid card is preferred but not required. Knowledge and Experience Experienced driving corporate clients and paratransit vehicles are a plus. Must have a driver’s license for at least five (5) years. No more than one (1) moving violation or one (1) at fault accident in the last three (3) years. Applicants must be familiar with using cellular phones, and navigating around areas using a GPS. Core Competencies Ideal candidates should be self-motivated and responsible, have good communication skills, positive attitude and willing to go the extra mile. Working Conditions Drivers must be able to work in a fast pace environment. Must be able to assist clients getting in and out of the vehicle, as well as assist in transferring clients in and out of wheelchairs. We offer a comprehensive benefit packet that includes vacation, sick, holiday pay, health, dental, vision, life, and 401k for full time employees. Physical Requirements Driver must be able to past the physical. Lift to 100 LBS, push and pull up to 200 LBS, bend from the waist, pivot from waist, be able to move from a standing position to kneeling position back to standing. Driver must be able to pass the DL51 (DOT Medical) and maintain it. Secure Transportation is an Equal Opportunity and Affirmative Action employer.
Secure Transportation Long Beach, CA, USA
Oct 17, 2019
Full time
Summary Description The People First Generalist (HR Generalist) at Secure is responsible for a multi-state operation. The Generalist must embrace our core values and culture and be effective in communication, people relations, policies & procedures, state & federal labor laws, and influencing desire results. The PF Generalist will report to the Vice President of People First and will work with other members of the PF team to ensure people and business initiatives are implemented consistently across our organization. The PF Generalist will be assigned internal client groups with the expectation to manage all aspects of human resources activities. Key Tasks and Responsibilities • Ensure you uphold and demonstrate the company core values at all times. • Present yourself in a professional, organized manner that conveys confidence. • Oversee the hiring process including recruitment of qualified staff. • Onboard new hires and consultants with engaging new hire orientations. • Overseeing the performance management process. • Providing support and consultation to supervisors on employee relations issues. • Ensure HR compliance regarding state and federal labor laws, reporting and investigations. • Administer and enforce company policies. • Manage benefits and leave administration activities. • Assist with employee engagement events. • Proactively Identify the needs for employee learning and development. • Other duties as assigned Education & Training • Knowledge of working in a multi-state company. Call Center experience a plus. • Payroll knowledge as it relates to recordkeeping and timesheets, a plus. • BA/BS degree preferred. Knowledge and Experience • Minimum of 3 to 5 years of generalist experience. • The ability to lead by example and be self-motivated and work with minimal supervision. • Strong mindset for continuous improvement and meeting or exceeding expectations. • Must demonstrate a high degree of confidentiality and professionalism. • Proficient in oral and written communication skills. • Computer literate with MS Office. • Willingness and ability to learn new software systems. • Knowledge of Federal and State labor laws. Core Competencies Possess effective communication skills, planning and organizing ability, be able to analyze complex issues and provide recommendations, ability to research and be resourceful, adaptable to change, high level of stress tolerance, demonstrate initiative, possess strong negotiation skills including persuasiveness, extreme attention to detail including accuracy regarding work. Working Conditions • Travel up to 25% may be required. Physical Requirements • Sitting for prolonged periods of time. • Lifting up to 10 lbs. may be required. Secure Transportation is an Equal Opportunity Employer
Secure Transportation Long Beach, CA, USA
Oct 16, 2019
Full time
Summary Description Encounters data is essential for monitoring and measuring managed care quality, finance, utilization and compliancy with state and contractual requirements. It is a critical source of information for rate setting, HEDIS score and risk adjustment. The Encounter team is responsible for receiving, capturing, validating, tracking submission, reconciling response files and error correcting rejections of encounters data rendered to members. The Claims Processor will be supporting with reviewing, logging, batching, creating and issuing Claims Acknowledgement letters and Return to Provider letters, processing of claims, along with handling providers inquiry to claims payment. Key Tasks and Responsibilities • Review for accuracy and completeness of inbound claims. • Verify member eligibility. • Validate calculation of the reimbursable amount. • Create an Excel spreadsheet with necessary data items that serves as upload for payment from Finance. • Update Itineris with necessary member, rates and provider data. • Approve claims that are complete, eligible and accurate data elements. • Reject claims that are incomplete, inconsistent data elements or duplicates. • Print and mail Claims Acknowledgement letter to providers. • Print and mail return letter to providers with rejection reason. • Manage and respond to provider inquiries regarding claims status and payment by researching system for claims history. • Identify issues, report to Director and propose solution. Education & Training • Required: High School Diploma or GED • Preferred: Medical claims processing and billing Knowledge and Experience • Knowledge of CMS 1500 forms and fields. • Knowledge of required transportation HCPCS codes, modifiers, provider Medicaid ID, TIN and NPI. • Knowledge of state Medicare and Medicaid program guidelines and requirements. • Strong understand of Itineris and Excel software. • Strong data entry skills. • Excellent customer Service. Core Competencies • Strong organizational skills • Ability to communicate efficiently with multiple areas of the organization • Strong written and verbal communication skills • Track claims, payment and rejections • Ability to multi-task with frequent interruptions • Exceptional attention to detail and accuracy • identify missing or invalid claims data • Abide to deadlines Working Conditions • This is a Full time hourly position. • Benefits after 60 days include medical, dental, vision, voluntary life and 401(k). • No travel is required. Physical Requirements  • This position requires working on a sitting position working on a computer and operating a keyboard and a mouse as well as other office equipment like phones and printers and filing documents.