A. Pomerantz & Co.

Summary of Position

Function as a team lead & ensure effective management of assigned internal as well as external resources toward the common goal of quality plus timely deliverable of product services that meets customer’s expectations.

 

Duties and Responsibilities

  • Provide assistance from the planning/development phases of a furniture installation project through completion of the project Punch List.
  • Work with both the internal project team and client team to understand and plan project requirements, milestones and deadlines.
  • Attend meetings to gain an understanding of furniture requirements, construction schedules, installation timeframes and any other special requirements including internal touchdown meetings.
  • Plan and develop project schedule for distribution to staff, client and client contacts.
  • Interact with installation companies for delivery and installation project quoting.
  • Understand manufacturer load plans, utilization of trucks and timing.
  • Review manufacturer’s acknowledgements as they relate to the sequence of required deliveries; set up deliveries of multi-trailer projects with the Sales Assistant and manufacturer.
  • Review plan for areas where there are critical dimensions and visit site to take measurements.
  • Review scope of project with either company installation Foreman or sub-contractor’s Installation Foreman.
  • Provide plans and detailed typical drawings and discuss any special conditions and/or special use of brackets, etc.
  • Provide delivery and installation schedule and plan pre-tagging of phased site deliveries.
  • Coordinate with the telephone, data and electrical trades, as well as the General Contractor as they relate to furniture issues and scheduling of the project.
  • Hold vendors accountable for timely freight claim/punch list documentation.
  • Act as liaison between Installers, client and other trades by visiting site regularly and monitoring progress of installation and by addressing any problems or questions which may arise.
  • Ensure that all project schedules and budgets are met.
  • Set up walkthrough appointment with client prior to move-in, record punch list requirements and note necessary actions to be taken and keep the client informed.
  • Complete close out package upon completion of installation/punch.
  • Responsible for seeing that all punch list items are ordered and installed correctly in a timely manner.
  • Responsible for resolving client questions/concerns.
  • Follow A. Pomerantz & Company’s policies and procedures at all times.
  • Demonstrate the highest degree of honesty and ethical conduct at all times.

 

 

 

 

A. Pomerantz & Co. 123 South Broad Street, Philadelphia, PA, USA
Aug 31, 2021
Full time
Your Role: To be responsible for providing exceptional service experience through relationship and task management (i.e., oversees overall interactions of the account or assigned project). In addition, the Account Manager should be proactive in increasing our footprint within the account. Responsibilities: Great customer service and communication skills, with the ability to flex communication styles and priorities to meet the client’s needs. Develops a “How can I help?” mentality among team and with customers. Understands the details of a client request and to collaborate with the other team members so that the request can be met.   Possesses strong leadership, team building and critical thinking skills. Manages the team and tasks, ensuring that they are being handled in a timely fashion. Exudes a positive and “can do” attitude while working with other people on the team and customers. Proactively...
A. Pomerantz & Co. 123 South Broad Street, Philadelphia, PA, USA
Aug 31, 2021
Full time
Function as a team lead & ensure effective management of assigned internal as well as external resources toward the common goal of quality plus timely deliverable of product services that meets customer’s expectations. Duties and Responsibilities   Provide assistance from the planning/development phases of a furniture installation project through completion of the project Punch List. Work with both the internal project team and client team to understand and plan project requirements, milestones and deadlines. Attend meetings to gain an understanding of furniture requirements, construction schedules, installation timeframes and any other special requirements including internal touchdown meetings. Plan and develop project schedule for distribution to staff, client and client contacts. Interact with installation companies for delivery and installation project quoting. Understand manufacturer load plans, utilization of trucks and timing. Review manufacturer’s...