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The Finish Line Car Wash

We are searching for a new Strong #2 Assistant Manager to join our team.  As Assistant Manager, you will assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.  This position will report directly to the General Manager and act as store manager when the GM is not on site.

Job Overview 

This position requires someone with exceptional people and communication skills as you will be interacting with our guests and employees directly and may have to solve any issues that arise.  You will be responsible for leading and coaching our supervisors, and maintaining an overall management style that follows company’s practices and standards.  We expect this person to take initiative when they see something that needs to be done and do it or delegate it to be done.  To be successful in this position you must be committed to taking ownership and helping the team as a whole to succeed.

 

Responsibilities and Duties   

  • Plan, schedule and adjust employee’s daily schedule for shift personnel to ensure optimal efficiency and to meet labor goals.
  • Demonstrated ability to lead by example to motivate, develop and direct people.
  • Demonstrate ability to listen and communicate effectively, be helpful and friendly with co-workers, customers, and management.
  • Ability to assess the performance of self and employees to make improvements.
  • Strong decision making ability.
  • Ensuring quality of service in each department through proper training of our team and departments.
  • Work with GM to develop contests & other programs to motivate team members to increase sales & raise team spirit.
  • Troubleshoot and resolve any equipment or customer issues.
  • Monitor chemical usage on a weekly basis and perform monthly maintenance procedures.
  • Manage ongoing training programs to ensure staff is trained in product knowledge & operational systems and identify future leaders.
  • Provide outstanding customer service and assist customers whenever necessary.
  • Work directly with the GM and support them while learning our business.
  • Complete tasks assigned by GM accurately and efficiently.

 

Required Qualifications

  • Excellent oral and written comprehension and communication skills
  • Thrive in an entrepreneurial environment & are consistently looking for ways to think outside-the-box.
  • Work directly with Management team and support them while learning our business
  • Proven ability to manage staff to exceed sales goals
  • Attention to Quality and Details
  • Strong communication skills & ability to organize & lead a team to achieve sales goals
  • Enjoys motivating team members by promoting and coaching to increase productivity
  • Must be able to be mobile on the production line for extended periods of time.
  • Min. 3 yrs. management or 4 yr. college degree
  • Military experience a plus

If you are qualified and would like to find out more, please send us a cover letter which tells us about your history and personality and why you are the appropriate person for this job.

 

Please list your current compensation and job deliverables. Email your cover letter, resume, and salary history to:

Katherine Hernandez
info@finishlinewash.com

 

Qualities and Characteristics: Self-starter, motivated, take-charge, independent, honest, integrity, loyal, articulate, communicative, organized, efficient, punctual, accurate, confident, firm, decisive, conscientious, practical, thorough, diligent, intelligent, mature, problem solver, compassionate, attentive, patient, disciplined, thoughtful, flexible, multi-task.

 

Communication of Culture

“If you can commit to and live with these principles, then you’re the type of person who will be successful and help our company thrive. If you feel this level of accountability is not right for you, that you’re not willing or able to engage with us at this level and take the steps necessary to do what you say you are going to do and be accountable for your actions…. In other words, live “Above the Line”, then we are not a good fit and you don’t belong here with us.

 

We understand that not every person is ready for this level of commitment, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:

  • Accountability…..See It, Own It, Solve It, Do It
  • Become Part of the Solution
  • Respect for others and their Feelings
  • Act Now!
  • “What else can I do?”
  • “What coaching do you have for me? ... What can I do better?”
  • Personal Ownership
  • Reject Average

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