Call Center Representative/Customer Service.

  • C.O.P.S Monitoring
  • Scottsdale, AZ, USA
  • Jan 06, 2020
Full time Customer Service

Job Description

COPS Monitoring is the leader in providing alarm monitoring services since 1978. We are looking for passionate and motivated dispatchers who are ready to make a difference.

At COPS, you can transform your customer service dispatcher position into a rewarding professional career, with multiple opportunities throughout all 6 of our locations in the United States.

We’re looking for Call Center Representative/Customer Service.

The starting pay is $13.00 P/H increasing to $14.00 P/H within 12-18 months or faster depending on your performance.

We Offer:

Medical
Dental
Vision
401 (K) with company matching
Student Tuition Reimbursement
Weekly Pay
Flexible Schedules
Promotes from Within
Job Security
Professional Work Environment
No Pay Cap!!!!!! **
Holiday Party
Gym Reimbursement
And so much MORE!!!!
Requirements:*

Good Attendance
Excellent Customer Service skills
High School diploma
Good listening skills
Phone Skills
Comfortable with fast pace
Multi-tasking ability
Basic computer knowledge
Good Telephone voice and etiquette
Must be able to clear background check and drug screen testing
Responsibilities:*
Respond to Emergency Alarms
Answer in-bound phone calls
Dispatch to Authorities PD/FD/MED
Resolve customer's issues or concerns*
Available Shifts:*

MIDNIGHT: 11PM-7AM
DAY: 7AM-3PM
EVENING: 3PM-11PM
Flexible Schedules ***********
*Please inquire about 10-hour shift and swing shift*
Bilingual English/Spanish is a PLUS!!!!
NO EXPERIENCE NECESSARY
NO TELEMARKETING
NO SALES! **
Job Type: Full-time

Salary: $13.00 to $14.00 /hour