DIRECTOR OF TRUST SERVICES

  • Oregon Pacific Bank
  • Eugene, OR, USA
  • Feb 03, 2020
Full time Executive Finance

Job Description

Establish the direction, budget, policies and business development goals for the Trust Services department of the Bank. Responsible for developing and maintaining internal and external image of the department while managing a team that meets the trust clients’ individual needs. Responsible for the entire operation of the Bank’s trust offices focusing on new and existing client relationship building and profitability.

ESSENTIAL FUNCTIONS

• Grow the trust department’s profitability base by establishing new and stronger client relationships.
• Develop new account relationships through community and professional visibility.
• Manage the overall trust administration functions, communications and activities, including staff selection, training, management and profitability.
• Manage all vendor relationships of the department in an effort to maximize profitability and efficiency and minimize operational and fiduciary risk.
• Administer complex trust, agency, probate or conservatorship accounts.
• Exercise creativity in modifying standard products and developing processes in response to a client’s individual needs.
• Oversee the Portfolio Manager in setting investment strategy and objectives for client accounts, plan portfolios, select securities, and evaluate alternative investments.
• Develop the annual departmental budgets.
• Actively develop new business for the department by maintaining and growing a referral network of attorneys, CPAs and other community influencers.
• Allocate office assets and resources to enhance profitability. Develop and maintain profitable departments by ensuring efficient account administration.
• Develop, monitor, review, and update all trust policies.
• Report to TOIC and the Board of Directors regarding departmental activities and progress.
• Develop new business goals and communicate them to department members.
• Train and supervise staff in undertaking more complex account assignments. Evaluate and assign accounts to appropriate officers.
• Work with marketing personnel to develop printed material, radio spots, and newspaper advertisement in all communities.
• Maintain knowledge base of state and federal statutes, legislation, regulations, and case law that affect the financial institution and the delivery of fiduciary services.
• Work with the Trust Officers to assure trust assets are managed according to the governing documents and all statutory and regulatory requirements.
• Monitor compliance issues and prepare for all audits and examinations.
• Represent and promote the bank within the community and participate in community activities.
• Other duties as assigned to meet corporate objectives.

Education: Bachelor’s degree in relevant discipline. J.D. preferred. Graduate training and certification in taxation, investment management, or fiduciary services is desirable.
Experience: Ten or more years of experience in trust administration or legal practice emphasizing trust, estate, and tax work.
Demonstrated Skills:
● academic background and experience in the trust and wealth management area.
● ability to apply applicable regulations regarding trust and bank policies.
● understanding of complex legal, probate, fiduciary, tax, investment laws and regulatory issues.
● exceptional social and communication skills necessary to assist clients in very technical matters during periods of extreme emotional upset.
● excellent written and verbal communication skills
● excellent communication and supervisory skills with the ability to lead trust team.
● ability to work with others in a cooperative manner that supports a team environment.
● ability to tolerate high levels of stress.
● ability to lift up to 30 lbs. if necessary
● willingness to participate with community organizations and in community projects.