Bike Mechanic

  • Motivate LLC
  • 1225 Minnesota Street, San Francisco, CA, USA
  • May 01, 2020
Part time General Labor Installation-Maint-Repair Skilled Labor Transportation Warehouse

Job Description

As a Field Team Member, you will play a fundamental role in the Bay Area Motivate bike share operations. You will be responsible for maintaining the overall functionality and ride-ability of the Bay Area bike share bikes and system. Working under the primary guidance of the Operations Leadership Team, you will assist with the maintenance and repair of all bicycles, and support general bike share operability, all with a focus on making the bike experience extraordinary.

About the Role

Bicycle Maintenance Responsibilities

  • Evaluate bike condition, document and record data regarding bikes and related equipment, and escalate if needed
  • Inspects and evaluates bicycles and bike share stations for safety, function, and cleanliness
  • Performs routine maintenance, repair and cleaning of bicycle fleet within the field
  • Identifies, reports, and retrieves bicycles in need of in-house repair
  • Communicate effectively and efficiently using verbal, written or typed communications with coordinators, managers and support related positions
  • Partner and work collaboratively with Operations Leadership, fellow employees and related positions to assess, evaluate and determine inventory management and control
  • Keep and maintain clean and presentable work areas, tools and equipment which may include, but is not limited to, company vehicles and work locations, at all times

General Responsibilities

  • Follow safe work practices and help create and maintain a safe work environment
  • Follow any routes and assignments as delegated by dispatch and maintenance
  • Communicate professionally and timely with all customers, management, vendors and employees  This may include working with customers, management, vendors and/or employees with their bike sharing experience
  • Escalate issues as needed to Operations Management or designated Bay Area leader
  • Work with all Motivate employees and team members to ensure timely and productive workflows
  • Complete valet duties including corralling, securing and distributing bikes as needed
  • Additional duties and responsibilities as determined by management

Required Skills and Experience:

  • You are 18 years or older
  • You are excited to work outside or in a bike shop to achieve and exceed bike repair standards
  • You 
  • Proficiency with Microsoft Office and other technology as needed to perform the essential functions of the job
  • Interpersonal skills – open to others' ideas; patience and willingness to experiment and try new things
  • Dependability and schedule adherence – ability and commitment to working all scheduled work hours. Bay Area Motivate work schedules may include, evenings, weekends and holidays
  • Follow instructions, respond to management direction and solicit feedback to meet and exceed performance expectations
  • Ability to effectively and professionally communicate with management, co-workers, vendors and customers
  • Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time
  • Ability to cycle up to 10 miles per day in an urban environment



Bonus Points

  • Valid Driver’s License and acceptable Motor Vehicle Record
  • Willingness to work outdoors, year-round and in all weather conditions
  • Experience operating trucks or large vehicles in congested areas