Customer Service/ Inbound Sales

  • TLC Associates
  • Cedar Rapids, IA, USA
  • Apr 15, 2021
Full time Customer Service

Job Description

We are currently hiring multiple positions in our Cedar Rapids, Keokuk, Marshalltown and Ottumwa locations!

 Unlimited Earning Potential and FUN at work….it’s really possible at TLC Associates! We are growing and hiring Customer Service Representative with paid training and all sorts of perks. We think of the job as connecting, not working because we incorporate fun experiences throughout every work week. Team members that are selected will represent some of the best companies in the world by providing extraordinary experiences via phone call. Interested? Let’s learn a little about you and see if this could be the first step to a new career!

Perks:

  • AUTOMATIC raises every 6 months
  • Huge advancement opportunities
  • Daily contests and prizes
  • Monthly award program
  • Ongoing referral bonus
  • Fun work environment
  • Very rewarding unlimited commission program
  • Casual dress daily

Essential Duties and Responsibilities:

  • Provide extraordinary experiences to many different existing customers
  • Read and communicate well in English
  • Type/navigate mouse while holding a conversation
  • Sit for long periods of time
  • Navigate multiple computer systems
  • Meet and exceed self-set sales goals

Qualification requirements:

  • High level of professionalism, honesty, and drive, with a passion to excel
  • Excellent communication, problem solving skills, time management, organization, and multi- tasking abilities
  • Comfortable working on the phone with customers in a high-volume call center environment
  • Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales

Location: Cedar Rapids, Ottumwa, Marshalltown, Keokuk 

Job Type: Full-time