Job Description
ArcSource Group, Inc. provides full lifecycle training services, business operations, program management support, and technology-related services. Since 2008, ArcSource has served Federal civilian and defense customers by combining agile project management expertise and technical skills with innovative, effective solutions. ArcSource is a woman-owned small business and is CMMI Level 3 appraised and holds several ISO quality and IT management registrations.
We are seeking a Project Manager to support the Office of Transportation Workforce and Technology Deployment (HIT) Support Services in providing course or workshop planning and design and development. The Project Manager will manage project level activities, including correspondence with contract personnel, reviewing and developing statements of work, ensuring projects remain on schedule, and coordinating with training program manager and instruction system designers with respect to project work. Meets with customer and contractor personnel to discuss and review task requirements, performance, and deliverables. Fulfills contract reporting requirements.
Position Location: Remote (some projects may be completed onsite)
Key Responsibilities/Requirements:
- Primary responsibility for managing instructional systems design/training development projects through the ADDIE lifecycle.
- Coordinate resources, identify challenges/risks/issues and mitigation strategies, monitor project quality, and ensure all deadlines are met.
- Develop, coordinate, and deliver periodic reports as requested by the Contracting Officer’s Representative (COR).
- Maintain list of assigned projects to include status, timeline, and prioritization. All timelines should consider FHWA approval processes for FHWA leadership, FHWA Communications team including Social Media team approvals, Chief Counsel review and approval, and Web/508 approvals.
- Monitor development processes, schedules, and quality of deliverables; report findings to and work to resolve the issues through coordination with the HIT staff.
- Identify and track potential or proposed changes to the project scope, project schedule and project costs through coordination with the HIT staff.
- Review and provide ISD input on development contractor task order proposal requests, task order modification requests, statements of work, requests for proposals, and other supporting documentation for acquisitions.
- Regularly communicate with the HIT staff on all course developments to update status. Identify opportunities and challenges.
- Maintain a list of assigned projects which include status, timeline, prioritization, and earned value forecasting.
- Write technical and analytical reports on development performance against HIT Standards, metrics and acceptable quality level, when appropriate.
- Analyze approved SOW and timelines against actual project deliverables to identify the causes of delay or poor quality as well as identify areas for efficiency that may be incorporated into future projects.
- Assist in writing correspondence and responses to inquiries from development contractors and Stakeholders.
- Coordinate and participate in technical panel meetings and government team meetings.
- Assist in maintaining comprehensive project documentation and files related to the performance of the development or update effort.
- Participate in technical panel meetings and government team meetings to discuss project/program updates and plan for future development.
Preferred Skills and Experience:
- Experience setting performance objectives, security requirements, improvements, usability studies, and data analysis.
- Experience managing and overseeing training and media projects.
- Section 508 Compliance.
- Prior experience with Federal Highway, DOT/FHWA, NHI, or HIT.
- Project Management Professional (PMP), or other relevant certification.
Education and/or Experience:
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Bachelor’s degree or experience commensurate with education level.
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8-10 years’ experience in project management working with cross-functional teams and the customer.
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Experience managing training development projects using the ADDIE methodology.
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Experience supporting Federal government customers or working in government environment.
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Ability to multitask, prioritize work, and manage time.
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Effective communication skills to coordinate activities across a wide range of stakeholders.
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Possesses excellent verbal, presentation, writing, and customer service skills; and leadership skills, including personnel management and project/task management to accomplish contract requirements.
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Proficient with Microsoft Office software; SharePoint and other communications related software programs.
Employee Benefits:
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Medical, Dental and Vision Benefits
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Employer-paid Long-Term and Short-Term Disability Insurance
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Employer-paid Life Insurance
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Fifteen Days PTO, plus Federal Holidays
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401k Plan with generous employer match
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
- Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
- Written Communication- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
- Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
- Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
- Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
- Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
- Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Working Conditions/Physical Demands:
- Work is performed in a Fully Remote/Telework Environment. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
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The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Applicants selected will be subject to a government security investigation and must be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, and drug testing.
ArcSource Group, Inc. an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity, pregnancy or childbirth, genetic information, arrest or conviction record, or any status protected by federal, state, and local law. We participate in the E-Verify Employment Verification Program.
About ArcSource Group, Inc.
Established in 2000, ArcSource Group is an award-winning, certified woman-owned small business headquartered in Maryland. Our team provides federal government and Department of Defense customers with training design and development, business operations/PMO, medical readiness, and accessibility (Section 508 compliance) and human-centered design support services. ArcSource is CMMI Level 3 appraised and holds several ISO quality and IT management registrations.
