Job Description
HELPSY, the region’s largest used clothing collection company, seeks energetic collection/delivery drivers. We are leading the way in keeping clothing out of the trash, but we need your help! Drivers must be able to drive a box truck and work independently to collect bags of used clothing from outdoor collection bins and collection partners like thrift stores and schools. No CDL is required. HELPSY provides training and equipment. Day, night, and weekend shifts are available. We operate out of White Plains NY, Toms River NJ, and Garfield NJ.
HELPSY is proud to offer the best pay and benefits in the industry. Working with us helps accomplish our mission of keeping millions of pounds of clothing out of the trash and it also supports hundreds of partner nonprofits including churches, schools, veteran and community organizations.
Requirements:
-You must be at least 18 years of age
-Valid driver's license, clean driving record, and DOT Medical Card
-Availability for night, overnight, and weekend shifts (full time)
-Ability to safely operate non-CDL box trucks up to 26 feet long
-Able to load and unload trucks in both outdoor and warehouse environments
-Able to use mobile phone to log all activities
-You must be able to lift, push, and pull large bulky items up to 50 lbs
-Able to work independently without direct supervision
Compensation:
-Competitive base wages and full-time hours
-Bonuses based on performance
-Substantial overtime is available
-Paid time off, life insurance, tuition assistance, and other company benefits
Nov 12, 2019
Full time
Job Description
HELPSY, the region’s largest used clothing collection company, seeks energetic collection/delivery drivers. We are leading the way in keeping clothing out of the trash, but we need your help! Drivers must be able to drive a box truck and work independently to collect bags of used clothing from outdoor collection bins and collection partners like thrift stores and schools. No CDL is required. HELPSY provides training and equipment. Day, night, and weekend shifts are available. We operate out of White Plains NY, Toms River NJ, and Garfield NJ.
HELPSY is proud to offer the best pay and benefits in the industry. Working with us helps accomplish our mission of keeping millions of pounds of clothing out of the trash and it also supports hundreds of partner nonprofits including churches, schools, veteran and community organizations.
Requirements:
-You must be at least 18 years of age
-Valid driver's license, clean driving record, and DOT Medical Card
-Availability for night, overnight, and weekend shifts (full time)
-Ability to safely operate non-CDL box trucks up to 26 feet long
-Able to load and unload trucks in both outdoor and warehouse environments
-Able to use mobile phone to log all activities
-You must be able to lift, push, and pull large bulky items up to 50 lbs
-Able to work independently without direct supervision
Compensation:
-Competitive base wages and full-time hours
-Bonuses based on performance
-Substantial overtime is available
-Paid time off, life insurance, tuition assistance, and other company benefits
At HIPERFIRE, the Inventory Control Specialist has the primary responsibility of increasing and maintaining company profitability by maintaining accurate inventory levels; they also ensure that optimal inventory is present and ready for use. There is a lot of upward mobility within this organization and qualified candidates must demonstrate a highly motivated and driven attitude at all times. Proficiency and/or certification in logistics, business management, supply, or leadership courses are preferred.
Essential Duties and Responsibilities of the Inventory Control Specialist
- Develop and implement procedures for ensuring that adequate inventory levels are present.
- Identify and optimize common inventory items.
- Work with other teams including sales, shipping and purchasing.
- Ensure that inventory counts are completed regularly and in a timely manner.
- Audit the facility’s entire inventory on a regular basis and provides reports to management.
- Train other employees in cycle counting and inventory control.
- File claims with manufacturers or sellers when defective goods are found in the inventory.
- Instruct others on how and where to return defective goods.
- Keep a particular area for returned goods tidy and clean.
- Keep up with changing technologies such as computer software in order to remain valuable to his or her employer.
- Follow all existing company policies and procedures.
- Consistently evaluate current processes and look for ways to improve profitability through cost reduction or efficiency.
Additional Duties , may include but not limited to
- Answering phones and addressing customer service issues.
- Daily and/or weekly cleaning duties.
- Assist with testing procedures, quality control, and other development related tasks.
- Assist with other departments when needed.
- Travel and assistance with trade shows and events around the country at various times throughout the year.
Required Knowledge, Skills and Abilities
- Demonstrate the ability to quickly adapt to changing conditions and solve problems immediately.
- Show the ability to work well under pressure, such as when inventory deliveries or shipments become late or forgotten.
- Possess effective written and verbal communication skills; displays reading comprehension skills.
- Exhibit the ability to work well with others and maintain organization between cross-related departments.
- Display the ability to multitask and handle multiple issues at the same time without stress.
Nov 12, 2019
Full time
At HIPERFIRE, the Inventory Control Specialist has the primary responsibility of increasing and maintaining company profitability by maintaining accurate inventory levels; they also ensure that optimal inventory is present and ready for use. There is a lot of upward mobility within this organization and qualified candidates must demonstrate a highly motivated and driven attitude at all times. Proficiency and/or certification in logistics, business management, supply, or leadership courses are preferred.
Essential Duties and Responsibilities of the Inventory Control Specialist
- Develop and implement procedures for ensuring that adequate inventory levels are present.
- Identify and optimize common inventory items.
- Work with other teams including sales, shipping and purchasing.
- Ensure that inventory counts are completed regularly and in a timely manner.
- Audit the facility’s entire inventory on a regular basis and provides reports to management.
- Train other employees in cycle counting and inventory control.
- File claims with manufacturers or sellers when defective goods are found in the inventory.
- Instruct others on how and where to return defective goods.
- Keep a particular area for returned goods tidy and clean.
- Keep up with changing technologies such as computer software in order to remain valuable to his or her employer.
- Follow all existing company policies and procedures.
- Consistently evaluate current processes and look for ways to improve profitability through cost reduction or efficiency.
Additional Duties , may include but not limited to
- Answering phones and addressing customer service issues.
- Daily and/or weekly cleaning duties.
- Assist with testing procedures, quality control, and other development related tasks.
- Assist with other departments when needed.
- Travel and assistance with trade shows and events around the country at various times throughout the year.
Required Knowledge, Skills and Abilities
- Demonstrate the ability to quickly adapt to changing conditions and solve problems immediately.
- Show the ability to work well under pressure, such as when inventory deliveries or shipments become late or forgotten.
- Possess effective written and verbal communication skills; displays reading comprehension skills.
- Exhibit the ability to work well with others and maintain organization between cross-related departments.
- Display the ability to multitask and handle multiple issues at the same time without stress.
Program Services Admin Assistant
M-F, 8:15am – 4:15pm
This position is part of our Program Services Department.
We are looking for someone who has experience with billing (basic bookkeeping), taking minutes, Word & Excel, Switchboard, ability to assist individuals with disabilities when needed, strict confidentiality and more. (Full job description will be given at interview).
* Must have a High School Diploma/GED and reliable transportation. * We are located on the bus line.
Please apply on our website or in person at 1717 Lawson St, Durham, NC 27703
NO PHONE CALLS OR EMAILS PLEASE. This post will be removed when position is filled.
Dec 03, 2019
Full time
Program Services Admin Assistant
M-F, 8:15am – 4:15pm
This position is part of our Program Services Department.
We are looking for someone who has experience with billing (basic bookkeeping), taking minutes, Word & Excel, Switchboard, ability to assist individuals with disabilities when needed, strict confidentiality and more. (Full job description will be given at interview).
* Must have a High School Diploma/GED and reliable transportation. * We are located on the bus line.
Please apply on our website or in person at 1717 Lawson St, Durham, NC 27703
NO PHONE CALLS OR EMAILS PLEASE. This post will be removed when position is filled.
Summary Description
The Care Center Manager is responsible for the execution of various call center strategies which is inclusive of meeting all service level standards for the lines of business supported within the Care Center. In addition, this role must conduct regular monitoring of site performance through available standards and metrics ensuring that the company goals and objectives are achieved. The emphasis for this role is to ensure that our products and services are compelling, highly desirable, service oriented and best in class. This role will be expected to fulfill these objectives through a variety of deliverables, including but not limited to; inspiring, leading and growing the talent of front-line supervisors. This role demands someone that thinks critically about maximizing the business value of our service offerings.
Key Tasks and Responsibilities
Ensure all employees always uphold the company core values
• Present yourself in a professional, organized manner that conveys confidence and willingness to be approached
• Oversight of the overall call center service levels to the service level agreements
• Ensure the Care Center culture is inclusive, engaging and rewarding
• Review and access responses proposed corrective measures, and investigation reports regarding client feedback
• Evaluates various processes, policies and procedures of the group for further improvements (e.g., training period, manpower planning, system improvement initiatives, etc.)
• Conduct regular process reviews of operations in order to assess its strengths and identify areas for improvements
• Ensure received requests, specifications, and directives from client representatives are properly addressed and resolved
• Conducts regular interface with clients to ensure that their needs and requirements are met
• Coordinates HR related concerns such as Disciplinary actions, HR forms, Disputes, etc
• Collaborate cross-functionally with other departments/leaders to ensure call center practices are in line with the expectations of the business
• Assist with taking and resolving escalated calls
• Provide feedback and mentoring to staff
Education & Training
Trained in PHI, HIPAA, and Fraud, Waste & Abuse.
Knowledge and Experience
• Proficient in oral and written communication skills
• Outstanding and proven Customer Service skills
• Must be flexible, able to multi-task and have the capacity to work in a fast-paced working environment
• Strong Comprehension of Internal Reservation process
• Effective Training experience preferred
• The position may require you to sit for extended periods of time
• The position may require you to travel to attend training seminars, collaborate with other offices or to assist in new markets
Core Competencies
Possess effective communication skills, planning and organizing ability, problem analysis, problem solving, flexibility, the ability to delegate, stress tolerance, initiative, negotiation skills, persuasiveness and attention to detail.
Working Conditions
Must be able to work during any hours of Care Center Operations
Secure Transportation is an EEO/AAP Employer.
Nov 12, 2019
Full time
Summary Description
The Care Center Manager is responsible for the execution of various call center strategies which is inclusive of meeting all service level standards for the lines of business supported within the Care Center. In addition, this role must conduct regular monitoring of site performance through available standards and metrics ensuring that the company goals and objectives are achieved. The emphasis for this role is to ensure that our products and services are compelling, highly desirable, service oriented and best in class. This role will be expected to fulfill these objectives through a variety of deliverables, including but not limited to; inspiring, leading and growing the talent of front-line supervisors. This role demands someone that thinks critically about maximizing the business value of our service offerings.
Key Tasks and Responsibilities
Ensure all employees always uphold the company core values
• Present yourself in a professional, organized manner that conveys confidence and willingness to be approached
• Oversight of the overall call center service levels to the service level agreements
• Ensure the Care Center culture is inclusive, engaging and rewarding
• Review and access responses proposed corrective measures, and investigation reports regarding client feedback
• Evaluates various processes, policies and procedures of the group for further improvements (e.g., training period, manpower planning, system improvement initiatives, etc.)
• Conduct regular process reviews of operations in order to assess its strengths and identify areas for improvements
• Ensure received requests, specifications, and directives from client representatives are properly addressed and resolved
• Conducts regular interface with clients to ensure that their needs and requirements are met
• Coordinates HR related concerns such as Disciplinary actions, HR forms, Disputes, etc
• Collaborate cross-functionally with other departments/leaders to ensure call center practices are in line with the expectations of the business
• Assist with taking and resolving escalated calls
• Provide feedback and mentoring to staff
Education & Training
Trained in PHI, HIPAA, and Fraud, Waste & Abuse.
Knowledge and Experience
• Proficient in oral and written communication skills
• Outstanding and proven Customer Service skills
• Must be flexible, able to multi-task and have the capacity to work in a fast-paced working environment
• Strong Comprehension of Internal Reservation process
• Effective Training experience preferred
• The position may require you to sit for extended periods of time
• The position may require you to travel to attend training seminars, collaborate with other offices or to assist in new markets
Core Competencies
Possess effective communication skills, planning and organizing ability, problem analysis, problem solving, flexibility, the ability to delegate, stress tolerance, initiative, negotiation skills, persuasiveness and attention to detail.
Working Conditions
Must be able to work during any hours of Care Center Operations
Secure Transportation is an EEO/AAP Employer.
