7 jobs found

Customer Service Responsibilities list: Manage  large  amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with...

The Packaging Technician will be responsible for safely and effectively preparing, filling, packaging and labeling our food safe medical cannabis oils and liquids for ingestion, inhalation, solid dose and topical applications. This position will also be responsible for maintaining production and packaging equipment. Duties and responsibilities or (Essential Functions) Proper setup and operation of filling, solid dose manufacturing, packaging and labeling equipment Troubleshoot and repair equipment as needed Assist in monitoring and managing processing equipment supplies and inventory Execute all filling and packaging procedures in an efficient manner in compliance with PharmaCann SOP’s and all applicable manufacturing procedures Perform in-process and post-process sample acquisitions according to protocols or batch records Support new product lines and process development as needed Be willing and able to be cross-trained to work alongside other PharmaCann team...

Ampersand provides full scale technology sustainment, strategic planning and professional services to our clients, allowing them to achieve their greatest ambitions.   Cloud & Infrastructure Engineer Full-time, exempt Position Duties & Requirements Research, design, development & implementation of cloud technologies and systems supporting client service delivery and projects. Project management, resource coordination Maintenenace, operation and sustainment of cloud and on-premise technology infrastructure Client consulting and support Participate in on-call rotation Serve as trusted technical expert, coach and mentor to junior team members   Knowledge, Skill & Ability Requirements Advanced knowledge of technology systems and application design Advanced knowledge of systems principles, architecture, design, analysis and troubleshooting Advanced skills in operating server infrastructure (including automation) in Windows and...

The Cultivation Technicians are responsible for assisting with all aspects of the company’s cultivation operation from seedling to harvest. Duties and responsibilities or (Essential Functions) Performs plant and crop maintenance using standard procedures including but not limited to, cloning, transplanting, feeding, trimming and pest management Maintains clean environment by removing and disposing of all cannabis waste, cleaning and sanitizing all rooms and tools used on a daily basis Assists in collecting data to monitor plant health, soil health, and environmental control systems. Meets all required activity performance counts Masters and learns basic principles of cultivation SOPs and sanitation of the field and applies them in a limited manner. Assists others as part of a team to accomplish cultivation goals set forth by management Performs all tasks set by management in a safe and efficient manner. Qualifications High school diploma or GED and 0-1...

On-site Security personnel are responsible for ensuring the safety and security of PharmaCann/Verilife patients, customers, employees and facilities. On-site Security personnel will ensure strict adherence to all security protocols, procedures and controls.  Duties and responsibilities or (Essential Functions) Helps drive a positive customer service experience by building relationships, exhibiting empathy, and providing solutions for their needs Interacts with customers and store employees to maintain a safe environment. Vigilantly performs all  entry/exit control protocols Adheres to strict check-in procedures per state regulations Ensures the safety and security of all associates, patients, customers and vendors while on premises Monitors electronic surveillance and security alarm systems Performs security risk management tasks and manage access control systems Carries out inspections to verify the integrity of security during...

The Warehouse Technician is responsible for assisting in the packaging operations at our cultivation and processing center. Duties and responsibilities or (Essential Functions) Cross-train on and work alongside the Processing team with the packaging of PharmaCann’s broad medical cannabis product line when required Receive, inspect and store all warehouse product Pull supplies from inventory and prepare them for delivery Fill orders for supplies and equipment as approved Maintain weekly inventory reconciliation in tracking system Maintain the warehouse in a neat and orderly fashion Demonstrate the ability to count and inspect finished goods on a weekly basis Perform cycle counting responsibilities Receive and check inbound goods for accuracy and place in proper location Data Entry of inventory, inbound/outbound orders Verify manifests agree with label wording and amounts for packaged inventory Package product from shipping ticket generation Count and...