3 jobs found

CCMS is looking for an experienced Psychiatric Technician - Psychometrist to work in the Neuropsychological Assessment Division, Department of Psychology, and Behavioral Health Directorate at the Walter Reed National Military Medical Center in support of the Neuropsychology Service. The position is full time with a full benefits package. Services will normally be required Monday through Friday between the hours of 0645 and 1700 for an 8.5 hour shift which includes an uncompensated .5-hour meal break. Services will not normally be required on the day of observance of Federal holidays. Qualifications: Possess a current certification as a Specialist in Psychometry by the Board of Certified Psychometrists, OR Possess a current certification as a Psychiatric Technician by the American Association of Psychiatric Technicians, OR Possess a certification received from military training as a Psychiatric Technician, OR Have a minimum of 12 months full time experience working as...

Customer Service Responsibilities list: Manage  large  amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with...