2 jobs found

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. Looking for someone that wants to make a difference and values working in a Customer Service department with a culture that instills in each employee the feeling of respect, trust, performance, collaboration, responsibility, accountability and commitment. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES: The Customer Service Department is a team of professionals devoted to improving the experience of various constituents (Individual New Sales, Subscribers/Members, Discount Plan Holders, Providers, Clients, Brokers and internal DDOK staff) in Oklahoma and throughout the Continental United States. The various constituents call to resolve issues concerning their dental benefits, enrollment, and website issues. As such, answering the phone is one of the key components of this department. Employees in...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES: This position is responsible for assisting the Director of Claims and Benefit Administration and Supervisor of Claims in the daily operations of the Claims and Benefit Administration Department to include staff training, tracking audits, group benefits administration, documentation and problem solving. Plays a vital role in maintaining claims and group setup turnaround times, quality control and production audits. Must effectively communicate with Claims staff and Management. QUALIFICATIONS: High School Diploma or equivalent Ability to type 30 WPM Problem resolution skills in order to answer internal and external inquiries, and questions or problems raised by department personnel or external customers Excellent...