9 jobs found

This position requires strong analytical skills to quickly analyze data and re-balance inventory to provide optimal service levels to our customers and field team.  This position requires teamwork, a personal sense of urgency, and a customer-centric approach.  DUTIES AND RESPONSIBILITIES:   Act as the main point of contact for inventory management (replenishment model analysis, inventory transfers, stock balancing) at our scan based trading locations around the world Provide reports and analyze data clearly and concisely Request and process cycle counts and physical inventories Be part of a collaborative team using e-mail, chat, and phone support to resolve issues and inquiries rapidly, exceed expectations, and deliver outstanding support to our customers and field team Use technical ability to master our internal admin systems, review accounts, troubleshoot bugs, and resolve issues Provide exceptional customer service in all daily tasks and communications to...

Customer Service Responsibilities list: Manage  large  amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with...

The Packaging Technician will be responsible for safely and effectively preparing, filling, packaging and labeling our food safe medical cannabis oils and liquids for ingestion, inhalation, solid dose and topical applications. This position will also be responsible for maintaining production and packaging equipment. Duties and responsibilities or (Essential Functions) Proper setup and operation of filling, solid dose manufacturing, packaging and labeling equipment Troubleshoot and repair equipment as needed Assist in monitoring and managing processing equipment supplies and inventory Execute all filling and packaging procedures in an efficient manner in compliance with PharmaCann SOP’s and all applicable manufacturing procedures Perform in-process and post-process sample acquisitions according to protocols or batch records Support new product lines and process development as needed Be willing and able to be cross-trained to work alongside other PharmaCann team...

In partnership with the General Manager, the   Assistant General Manager   leads a team of dispensary managers who specialize in DOR’s (division of responsibility) and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a DOR focus on Customer Experience (customer service, sales training, product knowledge, loyalty and leadership development), Product (visual presentation, product performance and promotions), and Operations (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The   Assistant General Manager   is responsible for overseeing the financial...

On-site Security personnel are responsible for ensuring the safety and security of PharmaCann/Verilife patients, customers, employees and facilities. On-site Security personnel will ensure strict adherence to all security protocols, procedures and controls.  Duties and responsibilities or (Essential Functions) Helps drive a positive customer service experience by building relationships, exhibiting empathy, and providing solutions for their needs Interacts with customers and store employees to maintain a safe environment. Vigilantly performs all  entry/exit control protocols Adheres to strict check-in procedures per state regulations Ensures the safety and security of all associates, patients, customers and vendors while on premises Monitors electronic surveillance and security alarm systems Performs security risk management tasks and manage access control systems Carries out inspections to verify the integrity of security during...

The Dispensary Operations Manager is responsible for conducting internal audits across all functions within the dispensary, responsible for training and holding team members accountable to complaint and accurate cash processes, maintaining menu integrity and coordinating with HQ partners to resolve variances and technical issues.   This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities.  This position manages the on-site security and delivery (where applicable) team(s) to ensure safety, security, and regulatory standards are maintained. The Dispensary Operations Manager is an expert in their field of cash reconciliation, inventory audits, state tracking systems, regulatory and compliance standards.  Duties and responsibilities or (Essential Functions) Oversee and execute all inventory specific initiatives as outlined on the master calendar. Deliver results and strategic direction by ensuring day-to-day...