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Specialty Underwriters LLC is currently looking to hire an equipment service dispatcher to support our University, Research Laboratory and Healthcare clients.  This technical customer support position acts as the liaison between our customer and service providers assisting in the management and coordination of equipment service and support. Principal Duties and Responsibilities Taking inbound calls, coordinating service and managing the equipment repair process for accounts through the United States Evaluate and research equipment and maintenance contract offerings Evaluate equipment maintenance records and negotiate a positive outcome to the mutual benefit of our company and our client Demonstrate effective phone skills when dealing with internal and external customers Will be responsible to handle significant call volume and maintain acceptable call volume levels Recognize the importance of customer satisfaction and work to build customer...