5 jobs found

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. Looking for someone that wants to make a difference and values working in a Customer Service department with a culture that instills in each employee the feeling of respect, trust, performance, collaboration, responsibility, accountability and commitment. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES The Customer Service Department is a team of professionals devoted to improving the experience of various constituents (Individual New Sales, Subscribers/Members, Discount Plan Holders, Providers, Clients, Brokers and internal DDOK staff) in Oklahoma and throughout the Continental United States. The various constituents call to resolve issues concerning their dental benefits, enrollment, and website issues. As such, answering the phone is one of the key components of this department. Employees in...

JOB SUMMARY Responsible for the setup and maintenance of all groups, benefit plans, benefit messaging and CDT updates.  Must maintain a clear understanding of DDOK’s processing policies and guidelines in order to setup groups correctly in the claims processing system. Also responsible for processing assigned claims and predeterminations according to contract agreements and DDOK’s processing policies. Effective communication with internal staff within various departments is a vital role for this position.   MINIMAL QUALIFICATIONS FOR CONSIDERATION 1.    High School Diploma or equivalent. 2.    Ability to data enter 6000 KSPH alpha & 10000 KSPH numeric. 3.    Ability to type 45 WPM. 4.    Problem resolution and organization skills are needed to answer internal inquiries. 5.    Excellent analytical skills. 6.    Detailed oriented. ADDITIONAL QUALIFICATIONS FOR CONSIDERATION 1.    Dental terminology and experience preferred. 2.    Experience in benefit coding or in the...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES Provides administrative support to provider relations team. Responsible for obtaining all required documents from dentists and/or dental offices for business and credentialing purposes in order to keep DDOK in compliance with Delta Dental Plans Association (DDPA) standards and to ensure all dentists and/or dental office records are accurate and up to date in all applicable areas, including the local claims processing system (aQDen), Infor CRM (CRM), and the National Provider File (NPF). QUALIFICATIONS High School Diploma or equivalent Two or more years of customer service experience ADDITIONAL QUALIFICATIONS FOR CONSIDERATION Two or more years as an Administrative Assistant Two or more years working for a medical or...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the State of Oklahoma. Looking for someone that wants to make a difference. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES Responsible for assisting in the drafting and reviewing of legal documents necessary for the operation of DDOK. To provide research and assist DDOK in all matters that have to do with state and federal law and ensures legal compliance. Responsible for meeting all applicable compliance and regulatory requirements and to further DDOK's image with the state and federal legislators. To oversee, and coordinate where necessary, all compliance requirements from Delta Dental Plans Association (DDPA), the state and the federal government. To oversee, write and maintain policies, and develop procedures to comply with the law and various privacy regulations and privacy best practices. To work...