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Job Overview The CCC Tech Services Dispatcher coordinates the assignment of equipment service notifications to CCCI Technicians in assigned territories. This position works closely with EQSV Territory Managers to ensure a proper balance of assignments is maintained at all times toward meeting predefined service objectives. The Equipment Service Dispatcher communicates with their technicians via telephone and instant messaging, answers incoming customer calls or email, chat, and acts as a liaison between CCCI, ERS, and CCNA on high-priority service work. Duties & Responsibilities Allocates maintain balances assigned, and dispatching boards. Maintain work order activities to assigned EQSV Technicians based upon geography, length of day, priority, and problem type to ensure maximum efficient capacity of technicians during shifts Collaborates with EQSV Territory Managers to determine and facilitate repair requests through workload balancing of field techs in support of...