4 jobs found

POSITION SUMMARY:   The Safety Training Manager is responsible for ensuring that all health and safety policies and procedures are adhered to and that safe practices are adopted. They help to plan, implement, monitor and review the protective and preventative measures that are in place that employees are required to follow, and work to minimize operational losses, occupational health problems, incidents and injuries.   RESPONSIBILITIES: Communicates with Project Managers, Health and Safety Officers, Facility Health and Safety Representatives and the Director of Health and Safety to ensure field safety for all jobsites and facilities. Supports the Posillico Project Managers in the developing of and implementation of project health and safety training programs in accordance with Client expectations and Posillico policies and procedures. Administers training and ensures all training for Posillico employees is accomplished and current. Keeps employee safety...

Customer Service Responsibilities list: Manage  large  amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with...