SUNdhm
5875 Carmenica Drive, Cicero, NY, USA
Job Summary
Shifts are 7p-3p and 3p-11p
Part time and Full Time
Now Hiring for Energetic, Professional, Hospitable people to join our Guest Services Team.
Job Title: Front Desk Agent
Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care.
Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
Job Duties:
Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department.
Takes same day reservations and future reservations when necessary.
Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by...