3 jobs found

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. Looking for someone that wants to make a difference and values working in a Customer Service department with a culture that instills in each employee the feeling of respect, trust, performance, collaboration, responsibility, accountability and commitment. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES The Customer Service Department is a team of professionals devoted to improving the experience of various constituents (Individual New Sales, Subscribers/Members, Discount Plan Holders, Providers, Clients, Brokers and internal DDOK staff) in Oklahoma and throughout the Continental United States. The various constituents call to resolve issues concerning their dental benefits, enrollment, and website issues. As such, answering the phone is one of the key components of this department. Employees in...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the State of Oklahoma. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran Duties: Client Relations Eligibility Representatives provide direct and proactive service for all employer-sponsored group plan administrators of Delta Dental benefits by servicing all areas of billing and eligibility maintenance in the various DDOK assigned databases. Provides group service by meeting set goals and promoting all DDOK electronic service offerings. Maintaining high quality of service for both internal and external DDOK clients and standards set by DDOK. Qualifications: High school diploma or equivalent in experience Excellent written and oral communication skills, which includes public speaking and presentations. Typing a minimum of thirty (30) wpm. Minimum alpha data entry skills of 5000 ksph. Minimum numeric data...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the State of Oklahoma. Looking for someone that wants to make a difference. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran JOB SUMMARY The Systems Computer Operator is primarily responsible for all manual operations for the Aqden claims system and is therefore familiar with the Aqden tools and DDOK's Process Manager tool, as well as nightly operations procedural documentation. The position is also responsible for backup performance of the Audit Controls procedures. Since operations times can vary for different reasons, the IT Operator can also take after-hours support calls and therefore needs to be familiar with basic troubleshooting techniques and DDOK's support processes. QUALIFICATIONS: High School Diploma or equivalent in experience. Ability to follow procedures as outlined. Requires basic...