4 jobs found

Join Delta Dental of Oklahoma, the leading dental benefits provider in the State of Oklahoma. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran Duties: Client Relations Eligibility Representatives provide direct and proactive support to clients, brokers and support staff by servicing all areas of billing and eligibility maintenance for fully insured and self-funded accounts in the various DDOK assigned databases. Client Relations Eligibility Representatives provide group service by meeting set goals and promoting all DDOK electronic service offerings while maintaining high quality of service for both internal and external DDOK clients and standards set by DDOK. Qualifications: High school diploma or equivalent in experience Excellent written and oral communication skills, which includes public speaking and presentations. Typing a minimum of thirty (30) wpm. Minimum alpha data...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES: This position is responsible for the approval and processing of all adjustment requests, refunds, and check re-issues, as well as determining the correct benefits and polices are applied according to contracts and DDOK processing policies. Communication regarding adjustments is vital in order to assist Customer Service in providing excellent service. QUALIFICATIONS: High School Diploma or equivalent Three years of experience within the aQden claims processing system Must be able to alpha data enter a minimum of 4,000 ksph Must be able to numeric data enter a minimum of 7,500 ksph Ability to type 25 WPM Ability to score 70% or more on Customer Service skill test Problem resolution skills ADDITIONAL...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. Looking for someone that wants to make a difference and values working in a Customer Service department with a culture that instills in each employee the feeling of respect, trust, performance, collaboration, responsibility, accountability and commitment. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran DUTIES: The Customer Service Department is a team of professionals devoted to improving the experience of various constituents (Individual New Sales, Subscribers/Members, Discount Plan Holders, Providers, Clients, Brokers and internal DDOK staff) in Oklahoma and throughout the Continental United States. The various constituents call to resolve issues concerning their dental benefits, enrollment, and website issues. As such, answering the phone is one of the key components of this department. Employees in...

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/Veteran Duties: This position is responsible for all DDOK servers--installation, configuration, monitoring, maintenance, backing up databases, performance tuning, and restoration of data when applicable. This position is also responsible for setting up, supporting, and maintaining all claim system software. Responsibilities encompass DDOK system monitoring, to include, alerts from firewalls, VPN's, RD gateways, windows event logs, hardware, endpoint protection, and IDP/IPS devices. Also, this position has some basic network administration responsibilities serving as the backup to the Supervisor of Network Operations or Network Administrator II: understanding and running the backup and restore process for the network, maintaining internal and external DNS,...